Hprinteruk Warranty Policy:
Peace of Mind with Hprinteruk Ink Cartridges
We stand behind the quality of our Hprinteruk brand ink cartridges! That’s why we offer a lifetime warranty on all Hprinteruk ink cartridges from the date of purchase.
What’s Covered?
This warranty protects you from defects in materials or workmanship of the Hprinteruk ink cartridge itself. This includes issues like:
- Leaking or malfunctioning cartridges
- Faded or streaking prints
- Inconsistent ink flow
- Cartridge not recognized by your printer
What’s Not Covered?
This warranty does not cover:
- Damage caused by misuse, improper storage, or incompatible printers
- Normal wear and tear
- Ink cartridges that have been refilled or tampered with
- Damage caused by accidents, spills, or electrical surges
Making a Warranty Claim:
If you experience a covered issue with your Hprinteruk brand ink cartridge, follow these simple steps:
- Contact Us: Reach out to our friendly customer service team by email [email protected] or phone +91 88021 89028 | +44 20 7097 4770 faster service.
- Provide Information: Have your order number and proof of purchase (receipt or invoice) ready.
- Describe the Issue: Clearly explain the problem you’re encountering with the ink cartridge.
- Photographic Evidence: If possible, send a clear picture of the defective cartridge and any error messages on your printer.
A customer service representative will assist you with the claim process and determine if a replacement or refund is applicable.
Original Equipment Manufacturer (OEM) Products:
For ink cartridges made by the original equipment manufacturer (OEM) of your printer brand, the warranty will be subject to the manufacturer’s terms. We recommend contacting the OEM directly for warranty claims on their products.
We’ve Got You Covered:
We comply with relevant consumer protection regulations to ensure fair treatment for our customers.
Questions?
If you have any questions about our warranty policy or making a warranty claim, please don’t hesitate to contact us:
- Email: [email protected]
- Phone: +91 88021 89028 | +44 20 7097 4770
We’re committed to providing you with high-quality Hprinteruk brand ink cartridges and exceptional customer service.